Pui Yan (Pauline) Lam, R.P. (she/her)
Pauline is a Registered Psychotherapist with The College of Registered Psychotherapists of Ontario (CRPO). She graduated from Queen’s University with a B.A. in Psychology, as well as a M.Div. and a M.T.S from Tyndale University with a major in clinical counselling.
Pauline has extensive experience in providing therapy to individuals, couples, and other forms of dyads and families facing challenges with depression, anxiety, self-esteem, loss, trauma, and difficulties in managing relationships. Pauline also specializes in helping families to cope with, accept, and accommodate loved ones with ASD, ADHD, Parkinson’s, Alzheimer’s, and dementia diagnosis. She understands the day-to-day struggles that people with accessibility needs and members of the LGBTQ+ community come across.
Pauline adopts an integrative approach. Modalities she practices include family systems therapy, emotionally focused therapy (EFCT, EFIT, EFFT), cognitive-behavioural therapy (CBT), dialectical behavioural therapy (DBT), focusing, mindfulness, relaxation therapy, and guided imagery. Her sessions are collaborative in nature, where the therapist and the client are being treated as equal partners in the therapy process.
Prior to becoming a RP, for over 20 years, Pauline worked as an enterprise strategy consultant and a Certified Design Thinking Coach, where she has gained extensive experience in driving cultural changes in large corporations.
In her own time, she enjoys outdoor adventures with her Golden Pyrenees Zaky the big brother and her little Corgi Abi the little sister. She is also a casual lyricist in the Asian pop-music scene and collaborates with musicians around the globe. She was born and raised in Hong Kong and practices counselling in English, Cantonese, and Mandarin.
M.Div., M.T.S. (Clinical Counselling), Tyndale University
R.P. #009450, The College of Registered Psychotherapists of Ontario (CRPO)
Associate Member #2017718, The Canadian Association for Marriage and Family Therapy (CAMFT)
CASDCS #461648, Certified Autism Spectrum Disorder Clinical Specialist (Evergreen Certifications)
Certified EFT Therapist and Supervisor-in-Training, International Centre for Excellence in Emotionally Focused Therapy (ICEEFT)
Certified Premarital Counsellor #1319070, Prepare-Enrich
Received formal training for sex therapy using the EFT model
Received formal training for treating individuals with ASD under Autism Certification Centre (ACC)
Received formal CBT training at University of Toronto (OISE) and under supervision with Purple Yip
Received formal training for addictions treatment under Centre for Addiction and Mental Health (CAMH)